Capabilities

I have a successful track record of delivering advice, training and solutions to the commercial, public and not for profit sectors. I have  experience in a variety of roles. My expertise has both breadth and depth. I am well equipped to:

  1. Build and maintain strong client partnerships at board, managerial and operational levels.
  2. Make appropriate use of relevant best practice.

Expertise

Interest Clip Art

Customer relationship management
A customer-centric business strategy with the goal of maximizing profitability, revenue, and customer satisfaction.
Business intelligence
Technologies, applications, and practices for the collection, integration, analysis, and presentation of business information for the purpose of supporting better business decision making.
Information security
Protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, or destruction.
Internet
e-marketing, e-commerce, e-business, Web 2.0, information architecture, user experience, content management, LAMP.
Digital Imaging
Acquisition, enhancement, restoration, analysis, storage, synthesis, compression.
Etcetera
Multisourcing, Software Engineering, Intelligent Transport,  Enterprise Resource Planning (ERP), Free/Libre Open Source Software (FLOSS) and Voice Over IP (VOIP).

Typical Roles

Consultant
I provide my clients with expertise in areas such as customer relationship management, quality assurance, information security,  e-business and disruptive technologies.
Project manager
I plan, direct and control business change initiatives on behalf of my clients.
Business analyst
I analyse the business needs of my clients and their stakeholders to help identify problems and propose solutions.
Technical architect 
I design information systems architectures. This includes making the key technical decisions that constrain the overall design and implementation of my client's IT projects.